Loresta support

Get back to your inbox

Help with account access, billing, connected platforms, and privacy requests from one clear place.

Choose the fastest path

Start inside your workspace when possible. It keeps account and billing details tied to the right owner.

Account and sign-in

Use the same email that owns your workspace. If Google sign-in or an email link fails, include the address you used and the error shown on screen.

Open sign-in

Billing and subscriptions

Workspace owners can open Billing to review their plan, manage renewal, and launch the secure Stripe customer portal.

Open billing

Creator payments and refunds

For a creator purchase, payout, duplicate charge, missing benefit, refund, or dispute, email the receipt address, creator page, amount, and transaction date. Never send card or bank numbers.

Contact payment support

X and Instagram connections

Tell us which platform you connected, the approximate time of the attempt, and the message you saw. Never send us your social account password.

Open connections

Privacy and data requests

Email from your workspace address so we can verify ownership before helping with an export, disconnection, or deletion request.

Read privacy policy

Keep private access private

Loresta support will not ask for passwords, one-time codes, recovery codes, raw API keys, or full payment card details.

Official support emailsupport@loresta.co

For account-specific help, contact us from your workspace email.